Privacy Policy

Last Updated: August 28, 2026

1. Introduction

Welcome to Moonsail Labs ("Moonsail," "we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We may collect information about you in various ways, including:

Personal Data

When you fill out forms on our website, we may collect personally identifiable information such as your name, email address, company name, phone number, and project details.

Usage Data

We may automatically collect information about your device and how you interact with our website, including your IP address, browser type, pages visited, time spent on pages, and other diagnostic data.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For more details, please see our Cookie Policy.

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

Provide, operate, and maintain our website and services.
Improve, personalize, and expand our website and services.
Understand and analyze how you use our website.
Develop new products, services, features, and functionality.
Communicate with you about updates, promotions, and events.
Process your transactions and send related information.
Find and prevent fraud.

4. How We Share Your Information

We do not sell your personal information. We may share your information with third-party service providers who assist us in operating our website and conducting our business, provided that such parties agree to keep this information confidential. We may also disclose your information if required by law or in response to valid requests by public authorities.

5. Data Retention

We will retain your personal information only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security system is impenetrable and we cannot guarantee the security of our systems 100%.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: You have the right to request copies of your personal data.
Rectification: You have the right to request correction of inaccurate data.
Erasure: You have the right to request deletion of your personal data.
Restriction: You have the right to request restriction of processing of your data.
Objection: You have the right to object to our processing of your data.
Portability: You have the right to request transfer of your data to another organization.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policy of every website you visit.

9. Children's Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. You are advised to review this policy periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at hey@moonsail.co.uk .